We are working hard behind the scenes to make some exciting new changes!
(new staff, new space + new products are coming soon)

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      Do you have as store front?

      Our location at 180 Shearson Cres is reserved for production and fulfillment of online orders. You can order online or directly from one of our amazing stockists.

      How long will my order take?

      Our current processing time to prepare orders for shipment is approximately 1-2 weeks. Shipping length depends on your location and the method of shipment you select when you pay. For more detailed information on shipping click here.
      *** please expect some shipping delays due to the current impact of covid-19 

      Is local pick up available?

      It sure is! If you're local to KW you can select the local pick up option at check out to have your shipping charges deducted and can pick up right from the production studio at 180 Shearson Cres Unit 5 in Cambridge. Once your order is ready for pick up, you'll receive an email with pick up instructions.

      Can you send directly to the recipient on my behalf?

      Absolutely! Fill out the recipient's information in the shipping section and if you'd like a note added, let us know in the special instructions section at check out! 

      Can you add a message to the inside of my card?

      Personalized messages to the inside of your card can be added, however since all cards a pre-printed, any text added to the inside of the card will be written by hand. 

      Do you do custom orders?

      We know how much our customers love custom Pretty by Her products but at the current time custom orders are closed as we focus on designing some amazing new products!

      Do you sell wholesale?

      We sure do! Visit our wholesale section to check out our wholesale guide and to apply!